Terms and Conditions
How assessment requests, quotes and installation agreements work.
Assessment and written quotes
There is no payment to make an enquiry or for the initial local assessment. The visit and access are agreed with you. An enquiry is not an installation booking. Equipment, work, price, tax treatment, payment schedule, cancellation information and applicable rights are confirmed in writing before installation or payment. Accepting a quote may require an agreed deposit; the enquiry itself does not.
Equipment cabinet offer
Installation quotes of £1,500 or more in eligible services and paid extras include one smoked-glass 6U cabinet and patch panel at no extra charge where suitable. Its position and the included fitting work are listed in the quote. Unusual supporting work is separately agreed. The cabinet itself and free gift values do not count towards the threshold. Position, fitting and unusual supporting work are agreed in the assessed quote.
Illustrations and results
Generated photographs and diagrams illustrate possible installations, not completed customer projects or measured results. Performance, compatibility and fixing design depend on the exact equipment, incoming service and assessed property. A “complete” quote covers the work explicitly listed in that quote.
Where we work
We visit properties in Aberdeen City and Aberdeenshire. We check the property postcode before accepting an assessment request.