What would you like to change?
You do not need to know the technical cause. Tell us where it happens and what you would like to be able to do instead.
What we would check
We assess the view of the sky, safe mounting access, cable entry and how the connection will reach the rooms you use.
We agree the useful areas and a sensible route with you before quoting the work.
Your next step
Request an assessment without choosing equipment, sending photos or making a payment. We will contact you to agree how to help.
More detail: the questions behind this guide
For readers who want to understand the equipment and installation considerations.
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Specify bracketry against the actual mounting assessment; the report does not establish an 80mph certification. The proposed mount uses hot-dip galvanised bracketry, an alloy mast and sealed cable entry. Fixing substrate, exposure, mast length and safe access determine the final design; the report's 80mph wording is not independent wind certification or a speed guarantee.
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Non-destructive chimney clamps and masonry fixings. The proposed mount uses hot-dip galvanised bracketry, an alloy mast and sealed cable entry. Fixing substrate, exposure, mast length and safe access determine the final design; the report's 80mph wording is not independent wind certification or a speed guarantee.
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Use the Starlink obstruction tools to assess the proposed sky view. The proposed mount uses hot-dip galvanised bracketry, an alloy mast and sealed cable entry. Fixing substrate, exposure, mast length and safe access determine the final design; the report's 80mph wording is not independent wind certification or a speed guarantee.
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Complete transparent pricing with weather-sealed cable entry. The proposed mount uses hot-dip galvanised bracketry, an alloy mast and sealed cable entry. Fixing substrate, exposure, mast length and safe access determine the final design; the report's 80mph wording is not independent wind certification or a speed guarantee.
Your questions, answered.
Can someone mount and set up my Starlink?
We assess the view of the sky, safe mounting access, cable entry and how the connection will reach the rooms you use.
Do I need to know which equipment to buy?
No. Tell us what is not working or what you want to do. We check your connection, the property and the areas you need before recommending equipment.
Do I need photos to ask for a visit?
No. You can request an assessment without photos. If useful, we can ask for a couple of photos later. Never climb or move equipment to take one.
Will I have to pay before someone looks at the problem?
There is no payment to make an enquiry or for the initial local assessment. We confirm the visit with you, explain suitable options and provide a written quote before you agree to installation.