What would you like to change?
You do not need to know the technical cause. Tell us where it happens and what you would like to be able to do instead.
What we would check
We consider camera position, lighting, distance and what you need to recognise. Colour night footage depends on suitable light and equipment.
We agree the useful areas and a sensible route with you before quoting the work.
Your next step
Request an assessment without choosing equipment, sending photos or making a payment. We will contact you to agree how to help.
More detail: the questions behind this guide
For readers who want to understand the equipment and installation considerations.
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The report specifies F1.0 optics; usable colour depends on scene light, exposure, movement and exact camera specification. An F1.0 aperture improves low-light capture but colour video still needs adequate scene light and suitable exposure settings. PoE removes the camera's Wi-Fi link; it does not make the whole system immune to interference, power failure, damage or every missed detection.
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Configure 2TB local recording without a mandatory cloud recording fee; retention depends on settings and capacity. An F1.0 aperture improves low-light capture but colour video still needs adequate scene light and suitable exposure settings. PoE removes the camera's Wi-Fi link; it does not make the whole system immune to interference, power failure, damage or every missed detection.
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A wired camera avoids a Wi-Fi camera link; network components, power and cables can still fail. An F1.0 aperture improves low-light capture but colour video still needs adequate scene light and suitable exposure settings. PoE removes the camera's Wi-Fi link; it does not make the whole system immune to interference, power failure, damage or every missed detection.
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Test supported detection and notifications; accuracy and delivery latency are not guaranteed. An F1.0 aperture improves low-light capture but colour video still needs adequate scene light and suitable exposure settings. PoE removes the camera's Wi-Fi link; it does not make the whole system immune to interference, power failure, damage or every missed detection.
Your questions, answered.
Will I be able to see the driveway at night?
We consider camera position, lighting, distance and what you need to recognise. Colour night footage depends on suitable light and equipment.
Do I need to know which equipment to buy?
No. Tell us what is not working or what you want to do. We check your connection, the property and the areas you need before recommending equipment.
Do I need photos to ask for a visit?
No. You can request an assessment without photos. If useful, we can ask for a couple of photos later. Never climb or move equipment to take one.
Will I have to pay before someone looks at the problem?
There is no payment to make an enquiry or for the initial local assessment. We confirm the visit with you, explain suitable options and provide a written quote before you agree to installation.